Privacy Policy

1. Who is responsible for your data

Logicboks is the data controller for the personal data described here (legal entity and registered address to be confirmed before publication). For questions or to exercise your rights, contact privacy@ayaimq.com.

2. Data we collect

We collect the following categories of personal data:

• Account data: your name, email address, and organisation when you request access or create an account.
• Waitlist data: the email, name, company and use case you submit through the request access form.
• Usage and log data: broker connection events, IP addresses, timestamps and audit records generated when clients connect, publish or subscribe.
• Support data: information you provide when you contact us.

3. Message payloads

AyaiMQ transmits the MQTT messages your devices publish and subscribe to. We do not inspect message payloads for our own purposes. Payloads may pass through and be temporarily buffered by the broker in order to deliver them. You are responsible for what you choose to send and should avoid placing unnecessary personal data in message payloads or topics.

4. How we use data

We use personal data to provide and operate the service, authenticate connections, enforce permissions, maintain security and audit trails, communicate with you about your account and the beta, and improve the service. We rely on the lawful bases of contract, legitimate interests, and consent where required.

5. Sharing and processors

We share data with service providers who help us run AyaiMQ, including our cloud and database provider (Supabase) and our hosting infrastructure. These providers act as our processors under contract. We do not sell personal data.

6. International transfers

Where personal data is transferred outside the UK or the EEA, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.

7. Retention

We keep account data for as long as your account is active and for a reasonable period afterwards. Audit and connection logs are retained for security and operational purposes and then deleted or anonymised. Waitlist entries are kept until we have finished evaluating access.

8. Security

We protect data in transit with TLS, hash broker credentials, isolate each cluster, and apply row level access controls so customers can only see their own data. See our Security page for more detail.

9. Your rights

Under UK GDPR you have rights to access, correct, delete, restrict, and port your personal data, and to object to certain processing. To exercise any of these, contact privacy@ayaimq.com. You also have the right to complain to the Information Commissioner's Office.

10. Cookies

We use a small number of cookies and similar technologies, described in our Cookie Policy.

11. Changes

We may update this policy. Material changes will be notified through the service or by email where appropriate.